Firefox/Input

Summary

The purpose of Firefox Input is to collect actionable feedback from our user base across each channel of our Software development process. The application collects feedback and offers a set of analysis methods for looking at the resulting data.

Mission

Goals

1. Become the primary feedback mechanism for mozilla products
2. Find solutions to specified user feedback needs to make Mozilla's products better
3. Promote the benefits of an open feedback system

How we want to get to those goals:

• Provide low-bar submission methods for defined needs from user feedback
• Experiment with our data to find new ways to visualize and propagate data (deal with scale inherently)
• Construct methods to use Input as a feedback loop for qa, localization and marketing

Principles

1. Feedback sent to Mozilla should be constructive, direct and actionable.
2. Feedback should allow drivers to make decisions that deliver a better value proposition to our users.
3. Submissions should take no more than 5 steps to submit.
4. Feedback should be fun to write!
5. Collecting feedback should be in accordance with Mozilla's privacy policies

Team

• PM: Cheng Wang
• Dev (Web Piece): James Socol, Will Kahn-Greene
• Dev (Client Piece): TBD
• QA: TBD
• Metrics: TBD

Contact us on IRC via #input on irc.mozilla.org

Project details

• code: https://github.com/mozilla/fjord
• docs: http://fjord.readthedocs.org/
• sprints: http://scrumbu.gs/projects/input/

Bugs are in the Input product. Create a new bug

Input rewrite

Phase 0: 2012q3

• Requirements: Firefox/Input/2012Q3_Phase0_Reqs
• Bugs/tasks: https://bugzilla.mozilla.org/showdependencytree.cgi?id=780626

Phase 1: 2012q4 (basecamp)

• Requirements: https://wiki.mozilla.org/Firefox/Input/2012Q4_Phase1_Reqs
• Bugs/tasks: https://bugzilla.mozilla.org/showdependencytree.cgi?id=797484
• https://etherpad.mozilla.org/input-requirements-2012

The first age of input.mozilla.org

This is material from the original input.mozilla.org project pre-July 2012. Keeping it here for now, but at some point we should absorb it into new project materials and nix it from this page.

Management

Ideas

• Ideas from UX Review with Chris Howse
  
• Lay of the Land

Roadmap

2011

Planned Releases

• 4.4
• 4.5

QA

• Rework page objects so automation works with the redesign.

Information

General

• Needs identified per group for user feedback
• Past Releases
• Release Checklist

Technical

• Data Flow Chart
• Browser Detection and Input!
• Our Cron Jobs
• HowTo on setting up Input
• Firefox Input's code is located on Mozilla's input.mozilla.org repository on Github.

Data Requests

Input not only has a great looking dashboard and very simple submission forms, but it has the only publicly accessible database of user feedback on a pre-released software in the world. We'd love to experiment more with this data, but we're only a few people. So, to help us out by looking through our data, simply follow these steps:

1. E-mail aakashd
2. Add "[Data Analysis]" to the subject header

Once the e-mail is sent, I'll get back to you as soon as I can with the link! Once you've received it, learn how to read our dataset