User contributions for Zzxc

06:0006:00, 21 April 2011 diff hist +210‎ Support/Live Chat/Requirements ‎ →‎Upon receiving a chat offer
05:5505:55, 21 April 2011 diff hist +168‎ Support/Live Chat/Requirements ‎No edit summary
05:5305:53, 21 April 2011 diff hist +361‎ N Support/Live Chat/User Stories/Abby ‎ Created page with "==User story of Abby, a seasoned Live Chat contributor== ===Requirements for Abby to advance to the next stage=== #Demonstrate an ability to effectively answer any question wit..."
05:5005:50, 21 April 2011 diff hist +128‎ Support/Live Chat/Requirements ‎ →‎Permissions
05:4905:49, 21 April 2011 diff hist 0‎ Support/Live Chat/Requirements ‎ →‎Permissions
05:4805:48, 21 April 2011 diff hist +96‎ Support/Live Chat/Requirements ‎ →‎Asking a question
05:4505:45, 21 April 2011 diff hist +1,516‎ Support/Live Chat ‎No edit summary
05:4005:40, 21 April 2011 diff hist −2‎ Support/Live Chat/User Stories ‎No edit summary current
05:4005:40, 21 April 2011 diff hist −4,099‎ Support/Live Chat/User Stories ‎No edit summary
05:3505:35, 21 April 2011 diff hist +3,547‎ N Support/Live Chat/User Stories/Questions ‎ Created page with "==User stories for various kinds of questions== We get a wide variety of questions, some better suited for Live Chat than others. The Questions workflow should be optimized to g..."
05:3205:32, 21 April 2011 diff hist +2,052‎ N Support/Live Chat/User Stories/Felix ‎ Created page with "==User story of Felix, a new chat contributor== #Felix has been using Firefox for 6 months and wants to start helping. He clicks a link to "Helping with Live Chat" from the Sup..."
05:1605:16, 21 April 2011 diff hist +66‎ Support/Live Chat/Requirements ‎ →‎Unregistered users
05:1105:11, 21 April 2011 diff hist +1,854‎ Support/Live Chat/Requirements ‎No edit summary

16:5316:53, 20 April 2011 diff hist +159‎ Support/Live Chat/Requirements ‎ →‎In the chat queue
16:4116:41, 20 April 2011 diff hist +11‎ Support/Live Chat/Requirements ‎ →‎Administration
15:5615:56, 20 April 2011 diff hist +8‎ Support/Live Chat/Requirements ‎ →‎After the chat has finished
15:5615:56, 20 April 2011 diff hist +26‎ Support/Live Chat/Requirements ‎ →‎After the chat has finished
15:5015:50, 20 April 2011 diff hist +53‎ Support/Live Chat/Requirements ‎ →‎In the chat queue
15:4115:41, 20 April 2011 diff hist +11‎ Support/Live Chat/Requirements ‎ →‎Getting to Live Chat

19:4619:46, 18 April 2011 diff hist +519‎ Support/Live Chat/Requirements ‎ p1 in bold
19:2919:29, 18 April 2011 diff hist +344‎ Support/Live Chat/Requirements ‎ →‎Answering a question
19:1719:17, 18 April 2011 diff hist −61‎ Support/Live Chat/Requirements ‎ →‎Answering a question
16:2216:22, 18 April 2011 diff hist −167‎ Support/Goals/2011Q2 ‎ →‎Strategic stuff
15:2015:20, 18 April 2011 diff hist −20‎ Support/Live Chat ‎ →‎PRD
14:5514:55, 18 April 2011 diff hist +135‎ Support/Live Chat/Feature Triage ‎No edit summary current
14:5514:55, 18 April 2011 diff hist +249‎ Support/Live Chat/Feature Triage ‎No edit summary
14:5214:52, 18 April 2011 diff hist +7‎ Support/Live Chat/Requirements ‎ →‎Before joining the queue
14:5014:50, 18 April 2011 diff hist +54‎ Support/Live Chat/Requirements ‎ →‎Asking a question
14:4414:44, 18 April 2011 diff hist +2,950‎ N Support/Live Chat/UI ideas ‎ Created page with "The purpose of this page is to provide ideas and examples for how features in this PRD might look and operate. '''These ideas aren't requirements.''' ==Interface ideas for co..."
14:3614:36, 18 April 2011 diff hist +67‎ Support/Live Chat/PRD ‎ →‎Requirements
14:3414:34, 18 April 2011 diff hist +4,886‎ N Support/Live Chat/User Stories ‎ Created page with "==Use cases for Live Chat== * Provide insights to improve SUMO and Firefox * Respond to users who need personal help, such as those with new issues or who can't follow a document..."

21:0321:03, 15 April 2011 diff hist +246‎ N Support/Live Chat/Feature Triage ‎ Created page with "{| border="1" ! Feature ! Priority ! New/existing ! Rationale ! Component |- |id="chat" | Users can chat in real time with contributors | P1 | Existing | Chatting with users in a..."
17:2917:29, 15 April 2011 diff hist +7‎ Support/Live Chat/Requirements ‎No edit summary
17:2017:20, 15 April 2011 diff hist −11‎ Support/Live Chat ‎No edit summary
17:1917:19, 15 April 2011 diff hist +374‎ Support/Live Chat ‎No edit summary
17:1417:14, 15 April 2011 diff hist +1,533‎ N Support/Live Chat/PRD ‎ Created page with "Live Chat is a component of SUMO that lets contributors collaborate among each other and do realtime chats with users. The primary goals of the project are to provide insight in..."
16:5716:57, 15 April 2011 diff hist +5,167‎ N Support/Live Chat/Requirements ‎ Created page with "==Getting to Live Chat== We must have multiple ways for users on SUMO to get into live chat *Clicking an option from the ask a question page or ask a question form *After pressi..."

15:5415:54, 28 March 2011 diff hist +8‎ m Support:Community Calls ‎ no mtg today

15:3715:37, 21 March 2011 diff hist +91‎ Support/Weekly Meetings/Agenda 2011-03-21 ‎No edit summary

16:0216:02, 14 March 2011 diff hist +166‎ Support/Weekly Meetings/Agenda 2011-03-14 ‎ →‎Live Chat

16:5816:58, 7 February 2011 diff hist +21‎ Support/Weekly Meetings/Agenda 2011-02-07 ‎ →‎Live Chat current

17:0217:02, 31 January 2011 diff hist +65‎ Support/Weekly Meetings/Agenda 2011-01-31 ‎No edit summary current

13:5813:58, 11 October 2010 diff hist +90‎ Support/Goals/2010Q4 ‎ add plan for live chat goal

23:1723:17, 7 September 2010 diff hist +135‎ N Support/2011-goals ‎ Created page with "*Host regular Support Fx Days and focused community sprints -- build enthusiasm and moral, educate community members about new features"
23:1523:15, 7 September 2010 diff hist +32‎ Support/2010-SWOT ‎ Redirected page to Support/2011 Goals