QA/COG

QA Community Outreach Guide [DRAFT]

Purpose

• To help provide direction to new Mozilla QA community members via a simple and concise guide for QA Community Leaders

FYI on Communication

• Actively engage with community members in a positive way
• Always ask questions if there is the slightest bit of uncertainty
  • If they don't answer back after a certain amount of time, ask if they're confused about something
• Always answer questions promptly and concisely

Initial Introduction for New Community Members

• If they have a specific interest in a specific area
  • Give them the contact information of the mozQA member who is in charge of that area
    • If WebDev, have them read the WebDev Volunteer Guide and contact stephend via e-mail
    • If Community Involvement, contact aakashd, juanb via e-mail
    • If Data Analysis, contact murali via e-mail
    • If Localization, contact tchung, juanb via e-mail
    • If Mobile, contact jmaher via e-mail
    • If OS Testing, contact marcia via e-mail
    • If Triaging, take part in Bug Days and/or contact tracy via e-mail
    • If Unit Testing/Automation/Tool Development, contact ctalbert via e-mail
    • If Website Testing, contact whimboo via e-mail
  • Offer a simple assignment to determine their level of competency
  • Offer reading material about the subject in QMO's Doc Tree
• If no specific interest, ask them to go through QMO's Projects page and see if there is something they are interested in
  • If nothing interests them from the list of Projects on QMO, suggest Litmus BFTs via QAC and tell them to e-mail you the BFT they are interested in
    • Once they have determined a subgroup, give them tracy's contact info to vet 1-2 test reports

• In general, Offer the following reading material:
  • Litmus Tutorial
  • A Bug's Life Walkthrough

Determining the Next Step

• Continue to give them more authority and responsibility when they are ready for it
  • Don't be afraid to let them make mistakes