QA/COG

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QA Community Outreach Guide [DRAFT]

Purpose

  • To help provide direction to new Mozilla QA community members via a simple and concise guide for QA Community Leaders

FYI on Communication

  • Actively engage with community members in a positive way
  • Always ask questions if there is the slightest bit of uncertainty
    • If they don't answer back after a certain amount of time, ask if they're confused about something
  • Always answer questions promptly and concisely

Initial Introduction for New Community Members

  • If they have a specific interest in a specific area
    • Give them an e-mail address for one of the following mappings:
      • If WebDev: stephend
      • Community Involvement: aakashd, juanb
      • Data Analysis: murali
      • Localization: tchung, juanb
      • Mobile: jmaher
      • OS Testing: marcia
      • Triaging, take part in Bug Days and/or contact tracy
      • Unit Testing/Automation/Tool Development: ctalbert
      • Website Testing: whimboo
  • If no specific interest, ask them to go through QMO's Projects page and see if there is something they are interested in
    • If nothing interests them from the list of Projects on QMO, suggest Litmus BFTs via QAC and tell them to e-mail you the BFT they are interested in
      • Once they have determined a subgroup, forward their e-mail to tracy

Determining the Next Step

  • In the beginning
    • Offer a simple assignment to determine their level of competency and reading material about the subject in QMO's Doc Tree
  • After enough initial competency
    • Continue to give them more authority and responsibility when they are ready for it
    • Don't be afraid to let them make mistakes