Thunderbird/tb-support-crew: Difference between revisions

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 If you <u>currently provide '''significant''' support to users, or want to start providing support to users</u>, then [mailto:wayne@thunderbird.net?subject=IwantTOhelpUSERS-Support-Crew send an email describing your interest and experience in helping other users].
-tb-support-crew is where contributors who provide '''significant''' public support to other Thunderbird users help each other, so they can better support users. The list is a closed and private because this is not a place for users to ask for support.
+tb-support-crew is not a place for users to make suggestions or or ask for support, so it is a closed and private. "Crew" is where contributors help each other, so they can better support users.
-Explicit non-goals:
+Off-topic / non-goals:
-* User help - users needing help or asking questions about Thunderbird should visit [https://support.mozilla.org/products/thunderbird https://support.mozilla.org/products/thunderbird]
+* Suggestions should be posted at [https://connect.mozilla.org/  https://connect.mozilla.org/].
+* Thunderbird help or questions should be posted at [https://support.mozilla.org/products/thunderbird https://support.mozilla.org/products/thunderbird]
 * Coding and product planning in Bugzilla and [[Thunderbird/tb-planning]]
 * Enterprise support happens at [[Thunderbird/tb-enterprise]]
-* Other [https://www.thunderbird.net/get-involved/ information sources and ways to be involved].
+* Other [https://www.thunderbird.net/get-involved/ ways to be involved or meet Thunderbird community].
 Support crew topic ideas: