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Support/Weekly Meetings/Notes 2012-07-23: Difference between revisions
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Support/Weekly Meetings/Notes 2012-07-23 (view source)
Revision as of 19:22, 23 July 2012
, 23 July 2012→Roundtable
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*'''Please add your comments, questions and updates here.''' | *'''Please add your comments, questions and updates here.''' | ||
*'''Starting next week, this meeting will start sometime between 9:30 and 10 am PDT. We'll announce the start in the #sumo irc channel.''' | *'''Starting next week, this meeting will start sometime between 9:30 and 10 am PDT. We'll announce the start in the #sumo irc channel.''' | ||
*Livechat - I have been getting asked if we are going to get it back from contributors, - satdav | |||
Livechat - I have been getting asked if we are going to get it back from contributors, - satdav | **Nothing has changed - Live Chat still on hiatus. No current plans to bring it back. We should look into ways to make answering questions in the forum our on Army of Awesome interesting for people who liked helping on Live Chat. | ||
* whats the chances of getting a weekly diagest of emails insted of straight away | |||
whats the chances of getting a weekly diagest of emails insted of straight away | **Don't have an answer for that yet. Need to find out more about why this is needed. | ||
*Can you setup admin@support.mozilla.org to goto the following sumo-team@mozilla.com | |||
Can you setup admin@support.mozilla.org to goto the following sumo-team@mozilla.com | **We missed this one in the meeting. | ||
*Mozilla Community Support Page on FaceBook (MozHelp as known to satdav) - http://facebook.com/mozillasupport | |||
Mozilla Community Support Page on FaceBook (MozHelp as known to satdav) - http://facebook.com/mozillasupport | **Help maximize exposure to page; Get more likes and be able to provide support to the best of our ability. | ||
**Estimated time this can be done (Above) | |||
**Add a link for Facebook on the support.mozilla.org page. | |||
**Posted by Feer56 https://docs.google.com/presentation/d/1oWigiha3Qjcww7yoqO62flHCG58jslo8qd1saBX3G8A/edit | |||
***Suggested to link from Contributor News and Resources. In general though, we want to point people on Facebook to SUMO rather than the other way around because the tools for answering questions are better on SUMO. Conversation [https://support.mozilla.org/en-US/forums/contributors/708520 here]. | |||
== Firefox Status Update == | == Firefox Status Update == | ||