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Thunderbird/Support/GetSatisfaction/TaggingConventions: Difference between revisions
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Thunderbird/Support/GetSatisfaction/TaggingConventions (view source)
Revision as of 07:41, 29 August 2012
, 29 August 2012→Tagging Conventions: add Filelink and Chat tag convention and other clarification
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(→Tagging Conventions: add Filelink and Chat tag convention and other clarification) |
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** '''{{Gsfntag|helpwanted-BUCKET}}''' where BUCKET is a category/type of problem, for example: '''{{Gsfntag|helpwanted-imap}}''', '''{{Gsfntag|helpwanted-crash}}''', '''{{Gsfntag|helpwanted-Mac}}''' | ** '''{{Gsfntag|helpwanted-BUCKET}}''' where BUCKET is a category/type of problem, for example: '''{{Gsfntag|helpwanted-imap}}''', '''{{Gsfntag|helpwanted-crash}}''', '''{{Gsfntag|helpwanted-Mac}}''' | ||
<p> | <p> | ||
* | *Tag with the name of the Thunderbird feature concerned, for instance: | ||
** "account setup", "accounts" for setting up account problem | ** "account setup", "accounts" for setting up account problem | ||
** "address book" - for address book issue | ** "address book" - for address book issue | ||
**'''{{Gsfntag|Filelink}}'''. Also add a tag about the protocol, for instance, {{Gsfntag|UbuntuOne}}, {{Gsfntag|Yousendit}},... | |||
**'''{{Gsfntag|chat}}'''. Also add a tag about the protocol, for instance, {{Gsfntag|IRC}}, {{Gsfntag|Facebook}},... | |||
**'''{{Gsfntag|Search The Web}}'''. | |||
** "email import" - email import issue. Please aslo add the name of the original application (ie Outlook, ...). Tag with email client for import and send/receive issues e.g. "hotmail", "outlook express" | |||
** "filters", "message filters" how to set up filters, question on filters | |||
* if the topic is one of the following common issues/faq areas then tag it | |||
** "cannot receive email" - when you can't receive emails | ** "cannot receive email" - when you can't receive emails | ||
** "cannot send email" - when you can't send emails | ** "cannot send email" - when you can't send emails | ||
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** "default email client" - for making Thunderbird the default email client | ** "default email client" - for making Thunderbird the default email client | ||
** '''{{Gsfntag|disk_space}}''' - want to free and minimize disk space | ** '''{{Gsfntag|disk_space}}''' - want to free and minimize disk space | ||
** "firefox does not launch" - firefox doesn't launch when clicked on from Thunderbird | ** "firefox does not launch" - firefox doesn't launch when clicked on from Thunderbird | ||
** "line breaks" - line break issue | ** "line breaks" - line break issue | ||
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** tag with bug number e.g. "bug 541892" if there's a bug in bugzilla referenced | ** tag with bug number e.g. "bug 541892" if there's a bug in bugzilla referenced | ||
** mail provider e.g. "Comcast", "gmail" | ** mail provider e.g. "Comcast", "gmail" | ||
* where it makes sense use the bugzilla keywords: https://bugzilla.mozilla.org/describekeywords.cgi | * where it makes sense use the bugzilla keywords: https://bugzilla.mozilla.org/describekeywords.cgi | ||
* if the topic is user experience related then tag it with the appropriate ux-keyword i.e. one or more of "ux-feedback", "ux-implementation-level", "ux-jargon", "ux-discovery", etc ([http://spreadsheets.google.com/pub?key=tJxF8zTuLdEj9pUcxnLAemA&output=html full ux keyword list in a spreadsheet with explanations], {{bug|561262|bugzilla implementation}}, [http://blog.mozilla.com/faaborg/2010/04/22/dont-talk-about-users/ blog post], [http://groups.google.com/group/tb-planning/browse_thread/thread/43f560a05d68c552?fwc=1&pli=1 thunderbird context]) | * if the topic is user experience related then tag it with the appropriate ux-keyword i.e. one or more of "ux-feedback", "ux-implementation-level", "ux-jargon", "ux-discovery", etc ([http://spreadsheets.google.com/pub?key=tJxF8zTuLdEj9pUcxnLAemA&output=html full ux keyword list in a spreadsheet with explanations], {{bug|561262|bugzilla implementation}}, [http://blog.mozilla.com/faaborg/2010/04/22/dont-talk-about-users/ blog post], [http://groups.google.com/group/tb-planning/browse_thread/thread/43f560a05d68c552?fwc=1&pli=1 thunderbird context]) | ||