canmove, Confirmed users
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Support/Live Chat/UI: Difference between revisions
→Chat window/overlay/tab
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==Chat window/overlay/tab== | ==Chat window/overlay/tab== | ||
This is a simple chat interface for communicating in a | This is a simple chat interface for communicating in a multi-user chatroom. Features it will implement: | ||
*Question details ( | *Question details, with long and less important fields collapsed | ||
**Question title | |||
**System details (OS and Firefox version) | |||
**Time waiting in queue | |||
**Other Questions fields (when did it start, how often does it happen, etc) | |||
*Canned responses | *Canned responses | ||
*An ability to type messages to the user | *An ability to type messages to the user | ||
*An ability to either type or choose commands | *An ability to either type or choose commands | ||
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*Button somewhere in the chat or on the tab for ending the chat session | *Button somewhere in the chat or on the tab for ending the chat session | ||
**A warning dialog is needed before an active chat is ended | **A warning dialog is needed before an active chat is ended | ||
*Button for following up and/or transferring to forum (P3 requirement) | |||
*Button/link for viewing previous chats by this user (P3 requirement) | |||
**Should be positioned alongside collapsed question details if implemented | |||
[[File:201104-Detailchatwindow.png]] | |||
==Notifications== | ==Notifications== | ||